24/7 Emergency Response

Complete water damage services, delivered by one certified Austin crew

From the first emergency shut-off to the final repair, every service below is performed in-house — no subcontractors, no guesswork, no surprise handoffs.

7Core Services
24/7Emergency Dispatch
60 minAverage Arrival
7Services, one crew
24/7Emergency dispatch
01
Service 01

Water Damage Restoration

Full-scope repair and rebuild that returns your Austin property to pre-loss condition — structural repairs, flooring, drywall and paint, all coordinated under one roof so nothing falls through the cracks.

  • Structural & framing repair
  • Flooring replacement
  • Drywall & paint restoration
  • Insurance-ready documentation
Full Service Guide
Water damage restoration and rebuild work in an Austin property by Legacy Water Restoration
Full-scope rebuild, done in-house
02
Service 02

Water Damage Mitigation

Mitigation is the race against the clock — the immediate response that stops water from spreading and causing secondary damage like mold, warping and drywall failure.

  • Emergency water shut-off
  • Contents pack-out & protection
  • Moisture mapping
  • Antimicrobial treatment
Full Service Guide
<2 hr response
Moisture mapped
<2 hrsAverage dispatch window
24-48hWindow before mold risk begins
100%Moisture-mapped before drying
7 daysA week emergency coverage
03
Service 03

Broken Pipe Repair

Emergency shut-off, repair and line replacement for burst, corroded or freeze-damaged pipes — residential and commercial.

01

Locate & shut off

We isolate the failed line fast to stop active water loss.

02

Diagnose the cause

Corrosion, freeze damage or pressure failure — we identify it before repairing.

03

Repair or replace

Section repair or full re-pipe, matched to code and your plumbing type.

04

Pressure-test & restore

We verify the fix holds, then begin drying and any needed rebuild.

Full Service Guide
04
Service 04

Water Leak Repair

Precise leak detection that finds hidden moisture before it becomes a costly structural or mold problem. We track down leaks other companies miss — browse the leak types we specialize in.

Full Service Guide

Electronic leak detection pinpoints slab leaks without needless demolition.

Thermal imaging and moisture meters trace the source behind drywall before we open anything up.

Water heaters, dishwashers, ice makers and supply lines — diagnosed and repaired or referred for replacement.

We identify entry points from roofing and window flashing failures and coordinate the needed repair.

05
Service 05

Mold Removal & Remediation

Safe containment and remediation that protects indoor air quality, performed to IICRC AMRT standards — not just surface cleaning.

  • Containment & negative air pressure
  • HEPA air scrubbing
  • Affected material removal
  • Antimicrobial application
Full Service Guide
Mold remediation technician in protective equipment treating an Austin property
IICRC AMRT remediation standard
06
Service 06

Water Extraction

High-capacity pumps and truck-mounted extraction units remove standing water fast — the critical first step before drying can begin.

1,200+Gallons/hr extraction capacity
Class 1-4Water categories handled
Same dayStanding water removed
100%Subfloor moisture checked
Full Service Guide
07
Service 07

Structural Drying

Industrial air movers and low-grain-refrigerant dehumidifiers prevent secondary damage by drying framing, subfloor and drywall to a verified standard — not just a surface guess.

  • Daily moisture monitoring
  • LGR dehumidification
  • Injectidry wall & cavity drying
  • Documented dry-standard sign-off
Full Service Guide
Daily moisture logs
Verified dry standard
08
Restoration technician reviewing insurance paperwork with an Austin homeowner
Direct carrier coordination
Service 08

Insurance & Claims Assistance

We document every stage with photos and moisture readings and coordinate directly with most major insurance carriers to help simplify your claim.

1
We document everything

Photos, moisture logs and scope notes from the first visit.

2
We speak your adjuster's language

Xactimate-compatible estimates that match carrier expectations.

3
We follow up on your behalf

Direct coordination so you're not stuck relaying messages.

Not Sure Which Service You Need?

Tell us what's happening — we'll diagnose it for free

One call connects you to a certified Legacy Water Restoration technician, ready to respond across Austin, TX any hour, any day.